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Cancellation Guides

How to Cancel a Gym Membership (Without the Runaround)

Gyms are designed to keep you paying even when you stop going. Here's exactly how to cancel Planet Fitness, LA Fitness, Anytime Fitness, and others — and what to do when they push back.

May 12, 2026 5 min read Cancellation Guides
Key Takeaways
  • Most traditional gyms require in-person or certified mail cancellation — no online option.
  • Expect a 30-day notice period, meaning one more charge after you submit cancellation.
  • Always get written confirmation of your cancellation and keep it.
  • Relocation and medical conditions are common grounds for fee-free cancellation of contracts.

Why Gym Cancellations Are So Difficult

Gym memberships are intentionally designed to outlast your motivation. The business model relies on a large number of members paying monthly but rarely showing up — gyms would run out of equipment if everyone who paid actually attended.

This means cancellation processes are made as friction-filled as possible. Requiring an in-person visit during business hours, forcing certified mail, or making you speak to a retention specialist aren't bugs — they're features. Knowing this going in makes the process less frustrating.

Before You Cancel: Check These First

Before walking in or sending that letter, pull up your membership agreement and confirm:

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Warning
Always request written confirmation of your cancellation — an email, a signed form, or a cancellation number. Without it, gyms have been known to continue charging, and a written record is your only protection.

How to Cancel Planet Fitness

Planet Fitness does not allow online cancellation. Your two options:

  1. In person — visit your home club (the location you signed up at), ask to speak with a staff member or manager, and request cancellation in writing. They'll have you fill out a cancellation form. Keep a copy.
  2. Certified mail — send a letter to your home club with your full name, address, date of birth, and a clear statement that you want to cancel. Send via USPS certified mail so you have proof of delivery.

Planet Fitness charges a $25 annual fee once per year. Standard memberships ($10/month) have no cancellation fee. Black Card memberships may have different terms depending on whether you're in a contract period.

How to Cancel LA Fitness

LA Fitness requires in-person cancellation at any LA Fitness location (not just your home club).

  1. Visit any LA Fitness, 24 Hour Fitness, or Esporta Fitness location during staffed hours
  2. Ask for a cancellation form at the front desk
  3. Fill it out and have the staff member sign and date it
  4. Request a copy — photograph it with your phone if they won't provide one

Cancellation takes effect at the end of your current billing period. You may be charged one more full month depending on your billing cycle date.

How to Cancel Anytime Fitness

Anytime Fitness is a franchise, meaning policies vary slightly by location. The standard approach:

  1. Call or visit your home club first to ask about their specific cancellation process
  2. Most locations accept in-person cancellation at the front desk
  3. Some require certified mail to the club address
  4. If you're in a contract, there may be an early termination fee — ask for the exact amount before signing anything
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Tip
Many gym contracts include a relocation clause: if you move more than 25 miles from any club location, you can cancel without a fee. Bring a utility bill or lease as proof of your new address.

Cancelling App-Based Fitness Subscriptions

App-based fitness services are much simpler to cancel than traditional gyms — they work like any other subscription.

If you subscribed to any of these through the App Store or Google Play, cancel through your device's subscription manager rather than the app itself.

If the Gym Won't Cancel

If you've followed the correct process and the gym still charges you after your stated cancellation date:

  1. Locate your written cancellation confirmation (the form or certified mail receipt)
  2. Contact the gym directly with the documentation, requesting an immediate stop and refund of charges after the cancellation date
  3. If no response within 7 days, file a dispute with your bank — providing the cancellation documentation as evidence
  4. File a complaint with your state attorney general's consumer protection office — gyms are well-known targets of these complaints and usually respond quickly once a complaint is filed

Track what you kept — and catch the next renewal early

SubPlus tracks every subscription you pay for and alerts you before each renewal. No bank access needed — just add your subscriptions manually and never be surprised again.

Common Questions

Most traditional gyms (Planet Fitness, LA Fitness, Anytime Fitness, Gold's Gym) do not offer online cancellation — you must visit in person or send certified mail. App-based fitness subscriptions like Apple Fitness+ or the Peloton App can be cancelled online.
Usually yes. Most gyms require 30 days' notice before cancellation takes effect, which means your next billing date may be charged even after you submit the cancellation. Ask the gym exactly when your last charge will be when you cancel.
You can usually cancel a gym contract early, but most gyms charge an early termination fee — typically $50–$100. Some gyms waive this fee if you're relocating, have a medical condition, or the gym significantly changes its terms. Always check your original contract.
Most gym contracts include a relocation clause — if you move more than 25 miles from any club location, you can cancel without a fee. You'll typically need to provide a proof of new address (utility bill or lease agreement) submitted by certified mail.
Locate your written cancellation confirmation and contact the gym with that documentation, requesting an immediate stop and refund. If they don't respond within a week, dispute the charge with your bank and provide the cancellation proof. You can also file a complaint with your state attorney general's consumer protection office.